- A great culture and team environment
- Genuine career advancement opportunities
- Varied customer base with day with same
With a great culture driving their success; this client has been delivering a wide range of innovative services, transforming the way we do business for more than twenty years. Enabling critical communications across the country, their aim is to provide seamless and faultless coverage even in the most remote locations. After a period of sustained growth an additional Account Manager is now required to provide the pivotal link for their impressive customer base.
- Being a “people person” you’ll love proactively contacting customers to ensure a greater level of customer intimacy is achieved.
- You’ll promote new services through direct contact and make sure your customers know the latest offerings.
- In the front line; you’ll field all enquires for new orders for any new or unmanaged accounts.
- Working closely with the Service Delivery Team you’ll also navigate all adds, moves and changes.
- Escalation management also forms part of your day, as does the conducting of regular customer surveys.
- When a customer could potential be lost, you’ll initiate the conversation to make an appropriate counteroffer and detail the reason for the need to do so.
- As a great listener you’ll acknowledge and focus on resolving any customer complaints.
- Also; taking pride in understanding all products inside and out you’ll provide a refreshing insight to your customers with no question asked too difficult for you to answer.
To be considered:
- You’ll describe yourself as a “people person”. You’ll simply love dealing with people.
- A great listener, you’ll be empathetic and able to relate to everyone from “all walks of life”.
- You’ll be able to demonstrate how you’re calm under pressure and unflappable.
- More than likely with one to two years’ experience under your belt you’ll feel you’re ready to take on the next step in your career ~ a step that will set you up for the future.
Whilst we welcome overseas enquiries, only applicants who are legally entitled to work in New Zealand and can be immediately available for interview will be considered for advertised positions.
Please don’t take it personally if you’re not contacted directly by me. The volume of applicants means at times it may happen.
20 Dec 2019
- Work Type:
- Sales >> Account Manager